Reviews – You should always look at a company’s reviews online before your choose to hire a garage door repair company. Reviews can tell you what type of experience you can expect to receive from a company. Our company takes great pride in the overall experience we are able to provide to our local customers. We feel fortunate to have had so many customers write great reviews for our company. Pay close attention to a garage door company’s reviews before hiring them. That being said, some reviews should be completely disregarded.

Reviewers – Not all reviews are created equal. You should not just skim over reviews on Google. Unfortunately, low quality garage door repair companies will pay for fake positive reviews on their Google profile or even create their own fake reviews on their business profile. If you’re looking at reviews on Google Business Profiles, you should spend some time clicking on reviewer’s names on Google. First look for the company on Google who you are considering hiring. Next click to read all of their reviews. Then you can click on one of their reviewer’s names. When you click on their name, it will pull up a reviewer’s Google reviews and photos. Are the reviewers on that business profile consistently writing reviews for companies all over the world? Are the reviewer’s reviews hidden? Do the reviewers keep writing reviews for the same companies? Those are all signs that the garage door company you’re considering hiring has had fake reviews written on their Google Business Profile.

Licensed – First and foremost, here is our license number CSLB 995538 D-28. Every garage door service provider should have their license listed on their website. As a matter of fact, they are required to do so according to the California State Licensing Board advertising guidelines. If they do not have their license listed directly on their website, you should ask them directly for their license number. Companies that do not have a license, will tell you they are licensed and try to beat around the bush. It’s common for them to say things like: “I don’t know it off the top of my head.” “I’ll ask my boss for the license number and call you back.” “It’s in my truck and I don’t have it on me right now.” You would be surprised how often those types of excuses are used by unlicensed individuals. Once a person has given you their supposed license number, you should immediately go to the California State Licensing Board to make sure the license really belongs to the company or individual you are speaking with in regards to garage door repair services. Garage doors can be extremely dangerous and even deadly. For instance, the springs on a garage door are under an enormous amount of tension and if someone does not know what they are doing, they can release that tension all at once and be injured severely. In the state of California an unlicensed contractor can sue a homeowner for injuries they received on your property because you have violated the law by hiring an unlicensed contractor. If a contractor does not make their license information easily available, you should get documentation in writing from the company proving they stated that they were licensed at the time you hired them. Reputable garage door repair companies will always list their license number on their marketing materials. If a company is not forthright or is evasive when you ask for their license number, they are likely not a reputable garage door repair company. Garage Door Repair and Installations Company is and has always been a licensed garage door repair company.

Insured – All garage door repair companies should carry the mandatory amount of worker’s compensation insurance. California law requires that employers with one or more employees carry workers compensation insurance. Additionally, in order for a contractor to keep their license from being suspended, they must have workers compensation insurance. Our company, Garage Door Repair and Installation Company, is an insured. Insurance protects both the garage door company and employees if there is an injury while work is being performed. All reputable garage door repair companies will maintain worker’s comp insurance.